Trust is a fundamental, bottom line issue. Without it, leaders lose teams, therapists lose patients, and organizations lose reputation, retention of good people, relationships and revenue. But with trust, individuals and organizations enjoy greater creativity, productivity, freedom and results. Through David’s industry leading research The Trust Outlook™ and firsthand experience working with the world’s highest performing organizations, David reveals how top leaders and organizations drive business results to become the most trusted in the rehab industry. 1. Apply the “Trust Edge 8-Pillar Framework” to your therapy team’s goals setting. 2. Discover why trust is the leading indicator of success when trying to grow and retain therapists. 3. Apply the How?How?How? Strategy to getting clarity to your rehab team’s priorities. 4. Learn how to build an environment for creating appreciation (SPA Method) and patient trust. 5. Recognize the one thing more important than being a trusted director of rehab. 6. See how a lack of trust is your biggest departmental expense.